Feeling welcomed in such a luxurious setting is remarkable, even if the room wasn't ready when expected. The hotel staff were friendly and attentive, but some dining options seemed booked up too quickly. Overall, an enjoyable experience that's hard to beat for quality and comfort.

Couple's retreat worth every penny

The staff went above and beyond during our stay like when they surprised us with a bottle of champagne to celebrate our anniversary. Also the views from our club room, overlooking the bay, were nothing short of amazing.

It wasn't exactly cheap but every bit was worth it.

I stayed in the City View Twin Room for two nights. The room was decent but didn’t have that standout luxury feel I expected. It was clean and had nice touches, but the comfort level was just okay. The view was a bit underwhelming compared to what I’ve seen in other Mandarins. Perhaps it’s just the vibe of HK, but I wanted more warmth and coziness in the space.

luxury stay with a few concerns

The staff provided exceptional service throughout my stay. The intricate details in the decor created a luxurious ambiance. The location was superb, offering easy access to popular attractions. During my visit, I appreciated the magnificent harbor view from my room and the elegance of the interiors, which added to a memorable experience.

I was surprised to see a significant amount of litter in the area outside the hotel.

It was just a nice choice for a lightning trip in Hong Kong with good price value. The staff remembered me on arrival and greeted me with a warm welcome, making me feel valued. Take advantage of the location—it's close to great restaurants and shops.

Breakfast buffet needed more options.

incredible vibes, attentive staff, a miracle in hospitality

From the moment we checked in, personalized service stood out. The spacious room had views that left us speechless. And the amazing spa? An unforgettable treat!

The harbor view from our room was breathtaking, and the spa facilities were incredible. We stayed for a few days to explore the local attractions, and the location was super convenient. The staff was attentive and genuinely wanted to make our stay special. However, the lighting controls in the room were quite complicated, which was a bit frustrating.

After a five-night stay, I loved the amazing harbour views from my room and the amazing spa facilities. The location is super convenient, too!

the Wi-Fi connection was spotty at times. but the views of the bay were breathtaking, the attention from roxanne was exceptional, and the club lounge had fantastic service from ben and the team.

i recently stayed here for a wedding celebration, and it definitely exceeded my expectations from previous visits. the staff was incredibly attentive, and the room was spacious with stunning views of victoria harbour. the dining options were superb, especially the breakfast spread that offered a variety of freshly baked pastries.

the lighting controls were overly complicated.

Impeccable Service and Stunning Views

I recently enjoyed a wonderful stay with a breathtaking view of Victoria Harbour from my City View Twin Room. The attention to detail was remarkable, and the staff went above and beyond to ensure I felt at home. The breakfast buffet featured a delightful array of freshly baked pastries and healthy options, making for a great start to my day. However, the lighting controls in the room were somewhat complicated to navigate.

I absolutely adored the stunning views of Victoria Harbour from my room, complemented by the spacious layout, which made it easy to move around. The thoughtful decor combined modern comforts with a touch of elegance, perfect for relaxation.

More accessible seating in common areas would be great.